Who We Help
We undertake broad, whole of organisational reviews identifying underlying issues that have given rise to problems or complaints. We have extensive experience in developing systems to improve business performance or to reduce the likelihood of future complaints or grievances.
Executive Managers and Boards
We can work directly with the CEO, Executive Management or the Board. By working with the decision makers, changes are implemented from the top down, ensuring credibility and top level support.
If an investigation involves a senior employee, a member of the HR team or is extremely sensitive the perception of independence is vital. In these situations our Investigators work with your legal counsel, CEO or Board Chair.
Reviews and Investigations are usually commissioned through your HR department, with the HR Manager briefing our team, providing relevant background material, policies and procedures. This ensures our work is conducted within any organisation specific parameters or guidelines.
Business Unit Managers
Some organisations don’t have an HR department or devolve responsibility for many HR matters to business unit managers. We work with managers and can guide them where necessary to ensure the change or the investigation process is effective, timely and well accepted.
Our consultants are usually engaged by organisations so we don’t work on behalf of any individual employee. However, we deal with individual employees and teams and always seek to build rapport with them to ensure changes can be implemented effectively.
We also undertake individual skill development planning and coaching and deliver training programs to facilitate aspects of the organisational change process.
Business success through effective workplace management